Frequently Asked Questions
We're here to answer your questions.
What payment methods can I use?
We accept a variety of secure payment methods, including Visa, Mastercard, Apple Pay, Google Pay, and Shop Pay. Read more in our payment policy.
How long will it take to get my order?
We're currently experiencing a high volume of orders. All orders are processed within 1–3 business days, and shipping takes around 5–8 business days depending on your location.
Delivery details will be provided at checkout and in your confirmation email. See our full shipping policy.
What is your return policy?
You can return any item for any reason within 30 days of delivery, as long as it's unworn, unwashed, and has its tags still attached.
We don't charge any return or restocking fees. You're only responsible for the cost of return shipping.
All details are in our refund policy.
Other questions?
You can reach us through our contact page or by email at info@wrenandwillowboutique.com. We're happy to help!
